The Platform / Cortex
Cortex gives every operator, leader, workflow, and AI assistant access to the same operational reality — across every system you already run.
The Living Knowledge Graph holds the shared state. XOPS administers it — continuously syncing from your systems, continuously writing back to keep them aligned. Cortex is the governed MCP gateway in front of it.
The operational problem
When every system owns a slice of the truth, every operational question is a forensic exercise.
Q1 · Capacity
SaaS admin: 432. Finance: 480 paid. Identity: 510 in the group. Three teams, three answers, no one can renew with confidence.
Q2 · Access
Okta, ServiceNow, every SaaS app, the badge system. Five surfaces. Nobody’s queried them together since the last audit — which took a quarter.
Q3 · Risk
HR ended Friday. Identity disabled Monday. Three SaaS apps still active a week later. The forensic answer takes a quarter and a subpoena.
Cortex makes every one of these a single query against shared operational state — resolved in seconds, against the same reality every other system is writing to.
How it works
Your systems of record
Workday · Okta · ServiceNow · Intune · Tanium · Coupa
Living Knowledge Graph
Shared Operational State
Reached via Cortex (MCP)
Bi-directional sync
One coordinated view
A consistent operational picture — reflected back into every SoR.
Living, not snapshot
Real-time sync, not nightly ETL. The graph reflects operational state as it actually is — entities, relationships, events as they change.
Bi-directional
When XOPS reconciles, it writes back to every relevant SoR — coordinated view and individual systems stay aligned.
One governed interface
Operators via UI. Workflows via API. Leaders via MCP chat. AI assistants — Claude, GPT, your copilots — via the same MCP. One door for every audience.
No screen-scraping, no parallel data pipelines, no vector approximations of stale tickets. Every surface reads the same governed reality.
What you can finally ask
Strategic planning
“If we acquire a 5,000-person company, what’s our all-in IT cost in year one?”
Pulls from Workday, Coupa, ServiceNow CMDB, SaaS admin consoles, supplier price sheets. Returns a line-item year-one IT P&L.
Risk & compliance
“Which contractors have access exceeding role policy and hold a non-compliant device?”
Pulls from Workday, Okta, SailPoint, Intune/Tanium, ServiceNow CMDB. Returns a named list. One click fires the remediation Outcome.
Financial optimization
“Where is our SaaS spend wasted — by department, tool, employee?”
Pulls from Workday, Coupa, SaaS admin consoles, CASB/usage telemetry. Returns idle seats and duplicate tools, by department.
Cortex didn’t answer these by being smart. It answered them by opening the Living Knowledge Graph — the actual operational state of your business, in one place, in real time — to whoever asked.
One governed MCP interface for every operator, leader, workflow, and AI assistant.
