The platform
The truth control plane for the modern IT estate.
You don’t build it. We did.
The platform thesis
Kubernetes has a control plane. Cloud platforms have one. Network fabrics have one. Enterprise IT operations are a distributed system — and they’ve never had one. You declare what should be true; XOPS coordinates the path until it is — same input, same result, bounded, replayable, auditable.
Shared state
Living Knowledge Graph holds the truth.
Arbitration
Holds locks. Serializes collisions.
Governed execution
Every action carries a compensation.
Reconciliation
Drift detected, drift remediated.
Cross-system execution
Your stack as actuators below one layer.
The architecture
Outcomes on top. Coordination in the middle. Your existing systems on the bottom.
Layer 1 · What you declare
Pre-loaded across seven IT domains. You don’t define workflows. You declare what should be true — once — and the policy fires every time the data matches.
300+
Pre-built Outcomes
Layer 2 · How it coordinates
The middle layer is where operational state compiles into action. The Living Knowledge Graph holds the coordinated state. XOPS administers it — continuously syncing from every SoR, continuously writing back to keep them aligned. That bi-directional life is what makes XOPS an intelligent layer rather than a passive integration. Cortex opens the graph through one governed interface — UI for operators, API for workflows, MCP for AI assistants.
State
Living KG
Plan
Workflow Engine
Define
Configuration as Code
Recover
Backstep Saga
Reach
Cortex (MCP)
Layer 3 · Where it acts
XOPS sits above your SoRs. We don’t replace ServiceNow, Workday, Okta, Intune, or any other system. We make the stack you already own act as one.
Three core components
Each layer does one thing well, and reports up to the one above it. Click any to go deeper.
Cortex
Living Knowledge Graph. Resolves the entity across every system. The first place HR, Identity, Endpoint, Procurement, and ITSM all agree on the truth.
Explore Cortex
Execution Engine
Every Outcome compiles to one valid plan. Every state-mutating action ships with a compensation. The backstep saga unwinds partial failures cleanly.
Explore Execution
Arbiter
When parallel events collide on the same identity, the Arbiter serializes the work. Concurrent writers commit as one transaction or none.
Explore Arbiter
What changes operationally
Architecture is the means. Operational state is the outcome. Once XOPS is running, the IT estate behaves differently — because the work resolves cleanly the first time.
Fewer conflicting transitions
Parallel events on the same entity serialize through the coordination layer instead of racing across systems.
Fewer state inconsistencies
Workday, Okta, ServiceNow, Intune — the record matches reality, continuously, not at the next reconciliation pass.
Reduced operational drift
Configuration as Code holds the declared state. Drift detected and remediated without a quarterly cleanup.
Lower coordination overhead
Operators stop stitching tickets across systems. They supervise the platform, not the queue.
Faster operational recovery
Every state-mutating action ships with a compensation. The backstep saga unwinds partial failures cleanly.
Governed AI execution
When AI assistants act, they act through the same governed interface — every action auditable, reversible, bounded.
Deployment & domains
The work — onboarding a hire, refreshing a laptop, recovering a device, rotating a license — is the same at every Fortune 500. We’ve already built it. It ships pre-loaded. You don’t have to do everything on day one — less invasive than most ServiceNow upgrades.
Pre-loaded Outcomes across
Employee · Device · Software · Communications · Workplace · Vendor Intelligence
The platform replaces the routing layer
From declared Outcome to coordinated production in under twelve months — without replacing the stack you already run.
Already running at Cencora · Corteva · S&P Global · Broadcom
