SAM
YOUR XOPS AGENT
Software Asset Manager
Working autonomously
- Manages software entitlements and license pools
- Optimizes spending and maintains compliance
- Executes reclamation, allocation, and renewals
What if your IT operations ran themselves?
Meet your XOPS agents.
XOPS agents take ownership of entire operational jobs. They continuously execute the work, report results, and bring you the decisions that need your judgment.
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FocusedOther
Software Asset Manager AGENT6:00 AM
Your Morning Briefing
147 licenses reclaimed, 218 discrepancies…
Hardware Asset Manager AGENT5:58 AM
Device lifecycle briefing
312 devices allocated, 41 recovered…
Software Asset Manager AGENTWed
FY27 software plan: $5.1M, approved
Wave 1 starts this week. Dana has the plan…
Dana ReyesMon
FY27 budget: software has to come down $5M
The FY27 budget is final. We need to take…
Your Morning Briefing
SAM
Software Asset Manager XOPS agent
Thu 10/15/2026 6:00 AM
↩↪
Yesterday
147licenses reclaimed
218discrepancies resolved
$42Kin annualized savings realized
Today
Microsoft 365 optimizationFY27 renewal sequencing
Needs you
11 decision awaiting your approval
Your agents do the work. Your people own the outcomes.
Stop managing work. Start managing outcomes.
TODAY
Human does the work.Human reports the results.
WITH XOPS
Agent does the work.Human manages the outcomes.
Your agent is already part of the team.
Assign work in Outlook. Collaborate in Teams. Your XOPS agent executes across your enterprise systems and reports the outcome.
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FocusedOther
Software Asset Manager AGENTMon 6:00 AM
Your Morning Briefing
Weekend: 212 licenses reclaimed, all verified…
AI & Agent Governance AGENTMon
Weekly agent oversight report
3 new agents discovered, 3 owners assigned…
ProcurementFri
Adobe renewal timeline
Notice window closes Oct 23…
FY27 budget: software has to come down $5M
DR
Dana Reyes · Chief Information Officer
Mon 10/12 9:12 AM
↩↪
We need to take $5M out of our software spend next year without disrupting the business.
Please put together a plan by the end of next week.
Dana
SAM
Software Asset Manager was copied. Two minutes later, it messaged Priya in Teams.FY27 software plan: $5.1M identified, approved by Priya Shah
SAM
Software Asset Manager XOPS agent
Wed 10/14 9:02 AM
↩↪
Dana, the FY27 software plan you asked for is ready, and Priya has approved it.
$5.1M
identified for FY27 against your $5.0M target, including completed work
$620K
already secured: 1,140 reclaimed licenses removed from FY27 true-ups and renewal counts
Only the reclamation was done automatically, under existing policy. Renewal changes go through Procurement, and app retirements need their owners’ agreement. I left out a $900K data platform reduction because it conflicts with engineering’s FY27 expansion, and the engineering toolchain is untouched.
| LEVER | FY27 | WHO ACTS |
|---|---|---|
| Reclaim idle licenses$620K done, $280K still to go | $0.9M | Agent |
| Microsoft 365 E5 → E32,300 users with no E5-only use | $0.9M | Agent, once approved |
| Right-size commitments at renewalAdobe, Salesforce, ServiceNow and 9 more | $1.4M | Procurement |
| Co-term smaller contractsReplaces the data platform cut | $0.7M | Procurement |
| Retire overlapping applications14 apps consolidated to 5 | $1.2M | App owners |
| Reduce data platform commitmentConflicts with engineering’s FY27 expansion | $0.9M | Excluded |
| Total identified, including completed work | $5.1M |
Weekly Outcomes · Software Asset Management
SAM
Software Asset Manager XOPS agent
Mon 10/12 7:00 AM
↩↪
$127K
Annualized savings realized
94%
Work executed autonomously
212 hrs
Manual work eliminated
1
Decision requiring leadership attention
Savings are counted only once the change is confirmed in the vendor portal. Operational detail goes to the program owner.
Chat
SAM
Software Asset Manager AGENT
Weekly wrap: 612 licenses reclaimed…
DR
Dana Reyes
Thanks, see you at the QBR
SA
SAM Program team
Marcus: renewal calendar updated
ML
Marcus Lee
Procurement: Adobe notice is Oct 23
SAM
Software Asset ManagerXOPS agent · Software Asset Management · Available
Friday · before Dana’s email
SAM
Weekly wrap: 612 licenses reclaimed this week, all verified in vendor portals. Nothing needs you. Have a good weekend.
Monday 9:14 AM
SAM
Hey, Dana just asked for a plan to reduce our software spend by $5M next year.
I’ve already started working on it. I’m reconciling our contracts, entitlements and actual usage to find where we can reduce spending without affecting the business.
I’ve also flagged 38 renewals coming up in FY27 that give us room to renegotiate.
I’ll put together a prioritized plan with projected savings, risks, and the actions I can take under our existing policies.
Is there anything you’d like me to prioritize or avoid?
Good. Don’t touch anything related to our engineering toolchain. We’re expanding that team next year.
SAM
Understood. I’ll protect the engineering toolchain and factor in the planned headcount growth.
I’ll continue with the rest of the portfolio and bring you a recommendation.
Tuesday 4:10 PM
SAM
I’ve completed the analysis: $5.1M in FY27 savings identified, including work that’s already done.
$620K is already secured. I reclaimed 1,140 unused licenses under our existing policy and removed them from upcoming true-ups and renewal counts, so that’s spend we won’t pay next year.
One change from my first pass: reducing our data platform commitment would have saved $900K, but it conflicts with engineering’s expansion in the Workday plan. I left it out and replaced most of it with contract co-terming ($700K). That puts us $100K over target, with less cushion than I’d like.
The engineering toolchain is untouched, as you asked. And the regular work kept going: 389 licenses reclaimed and 61 requests fulfilled since Monday.
The plan, with evidence and risks, is ready for your review.
FY27 SOFTWARE REDUCTION PLAN$5.1M identified vs $5.0M target
LEVERFY27WHO ACTS
Idle license reclamation$620K done, $280K to go$0.9MAgent
Microsoft 365 E5 → E3$0.9MAgent
Renewal right-sizing$1.4MProcurement
Contract co-terming$0.7MProcurement
Overlapping applications$1.2MApp owners
Engineering toolchain$0Protected
Type a message
THE JOB · ALWAYS RUNNING
NEW PRIORITY · MON 9:12 AMFY27 software spend −$5MFrom Dana Reyes, via OutlookGuidance from Priya, via Teams: protect the engineering toolchain
License reclamationContinuous · 147 yesterday
Entitlement reconciliationContinuous · 218 yesterday
Software requests27 in queue
Compliance and audit readinessContinuous
XOPS AUTONOMOUS EXECUTION
Living Knowledge GraphWaiting
412 contracts · usage for 9,800 people · Workday headcount plan · 38 FY27 renewals
↓
Convergence EngineWaiting
Cortex weighs every option against policy, Priya’s guidance, the engineering hiring plan and the $5M target
↓
Governed ActionsWaiting
Arbiter executes what policy allows, verifies it at the source, and routes the rest to people
RESULTS
Savings found$0.0M
✓ Reclaimed 1,140 idle seatsDone within policy · $620K realized
◆ Engineering toolchain protectedExcluded · 60 planned hires reserved
✕ Data platform cut excludedConflicts with engineering expansion · −$0.9M, co-terming adds back $0.7M
→ $5.1M plan routed to PriyaNeeds her approval, in Teams
Teams is the conversation. XOPS is where the work happens.
OutlookDelegate and report
Leaders assign outcomes and receive results, like with any accountable member of the team.
TeamsCollaborate and decide
The agent reaches out, asks for context, and brings decisions to the right person.
XOPSExecute and verify
Reconciles enterprise data, decides within policy, acts across systems, and verifies every result.
A copilot waits for a prompt. Your XOPS agent has a job, takes initiative, and keeps you informed.
The CIO’s email changed the agent’s priorities. It didn’t start its day: the Software Asset Manager was already doing its job. Outlook and Teams are simply how you work with it.
Real jobs. Real outcomes. Autonomous execution.
SAM
Software Asset Manager
Runs your software asset management operations.
- Reclaims licenses
- Manages pools
- Maintains compliance
- Optimizes renewals
Meet the Software Asset Manager
HAM
Hardware Asset Manager
Runs your hardware asset management operations.
- Manages inventory
- Procures devices
- Executes refreshes
- Recovers assets
Meet the Hardware Asset Manager
AI
AI & Agent Governance
Runs your AI governance operations.
- Discovers agents
- Enforces policies
- Controls spending
- Manages exceptions
Meet the AI & Agent Governance agent
Not another copilot. Agents that actually do the work.
XOPS continuously reconciles enterprise data, makes decisions within policy, and executes actions across your existing systems. Every outcome is verified and accountable.
HUMAN OVERSIGHT
BriefingsOutlookTeamsDecisionsPerformance
↓
XOPS AUTONOMOUS EXECUTION
Living Knowledge GraphOperating Position
→
Convergence EngineCortex · decides within policy
→
Governed ActionsArbiter · coordinates and verifies
↓
EXISTING ENTERPRISE SYSTEMS
MicrosoftServiceNowWorkdayFlexeraProcurement
How each layer works ▾
Living Knowledge Graph
Continuously reconciles usage, entitlements, contracts, people and devices from every system into one trusted operating position.
Convergence Engine
Compares that position to the outcome you declared, whether set by policy or handed over in Outlook or Teams. Cortex decides the next action inside your policies and escalates what needs human judgment.
Governed Actions
Arbiter coordinates the change across your systems, verifies the result at the source, and records the evidence behind every briefing and plan.
Your agents do the work. Your people own the outcomes.
Meet your first autonomous agentPeople, briefings, figures and agent responses on this page are illustrative and use demonstration data.